Tensor Machine Docs

Your account & sign-in

Your account is your verified email — sign in with a password, Google, or your company's SSO and it's the same you, with the same workspaces, keys, and balance.

Your email is your account

On Tensor Machine, your account is your verified email address — not the way you happen to sign in. Whether you use a password, Continue with Google, or your company's single sign-on, they all resolve to the same person: the same workspaces, the same API keys, the same usage history, and the same wallet.

There is exactly one account per verified email. You can't accidentally end up with two parallel accounts for the same address by signing in a different way — a common trap that would otherwise split your keys and balance across look-alike profiles.

One person, many ways to sign in

Sign-in methodWhen you'd use it
Email & passwordYou signed up directly.
Continue with GoogleYou'd rather not manage a password — Google vouches for your email.
Company SSO (SAML)Your organization routes your work email through its identity provider (Okta, Microsoft Entra ID, Google Workspace).

All three point at the same account as long as they carry the same verified email. So you can start with a password today, click Continue with Google tomorrow, and later sign in through your company's SSO — and every time you land on the same place, with everything you own intact.

We only unify sign-in methods on an email an identity provider has verified. An unverified address never attaches to — or inherits the access of — an existing account.

What "the same account" means

Because your identity is the person and not the credential, everything you own follows you, not the login:

  • Workspaces — your personal workspace and every organization you belong to appear in the switcher no matter how you signed in.
  • API keys — your personal keys are yours across sign-in methods; they aren't tied to one login.
  • Usage & wallet — your consumption history and balance are attached to your account, so they read the same whichever way you came in.

When your company turns on SSO

A frequent moment of confusion, handled for you: you've been using Tensor Machine with a password or Google, and later your company sets up SSO for your work domain.

  • You keep the same account — signing in through SSO lands on the you that already exists, with your existing organization seat, keys, and history. Nothing is recreated or duplicated.
  • Your personal workspace stays reachable with your password or Google login — SSO gates the organization, never your account. See When your company enforces SSO.

Adding or losing a sign-in method never strands you

Sign-in methods are just ways to prove who you are — they aren't your account. So:

  • Turning one on (e.g. linking Google, or your company enabling SSO) simply adds another door to the same account.
  • Turning one off (your company removes an SSO connection, you stop using Google) closes that door but never deletes the account behind it — your workspaces, keys, and balance remain, and another sign-in method still reaches them.

The one thing that does remove access is an admin removing you from an organization — and even then only that organization's seat and keys go; your login, your personal workspace, and its balance are untouched. Offboarding removes access to the organization, never to your account.

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